Which complaints does the policy cover?
The complaints policy covers the website, quote requests, contact messages, calls to (844) 578-3055 and referrals made by Gettysburg Mold Remediation Help.
Gettysburg Mold Remediation Help does not perform mold work, so the independent company handles complaints about its own work, price or schedule.
How do you submit a complaint?
Gettysburg Mold Remediation Help receives complaints through the complaint form on the contact page, with the topic "Complaint".
A complaint is easiest to check when it includes the following details:
- your name and email address
- the date of the request or call
- the ZIP code of the property
- what happened and which outcome you ask for
What happens after you submit a complaint?
Gettysburg Mold Remediation Help reads each complaint, checks its own records of the request and replies by email.
What if the complaint is about the company that did the work?
A complaint about mold work goes first to the company that did it, under the written agreement for that work.
Pennsylvania home improvement contractors fall under the Home Improvement Consumer Protection Act, and the Attorney General's Bureau of Consumer Protection takes complaints about them.
How does Gettysburg Mold Remediation Help handle complaint records?
Gettysburg Mold Remediation Help keeps complaint details only to handle the complaint, as described in the privacy policy of Gettysburg Mold Remediation Help.
How are changes to the complaints policy announced?
Gettysburg Mold Remediation Help posts every change to the complaints policy on this page and updates the date at the top.